Ok, I’m actually not sure what you mean by “hang up issue”.
To be clear, we are not talking about @pjwysocki 's issue, because in his case, the OEM remote stopped working as well, pointing to a receiver issue, not a Bond issue.
So it would seem you are referring to a different “hang up” issue, but I don’t see any discussion of that on this thread. Can you clarify?
Also, our support for AX-TX028 was only added in v2.17.4 firmware.
Sorry, I confused your comment about how the fan works with it being about the bond itself. I will create another thread to avoid any more confusion.
Working for me now! Google Home can turn both the fan and light on/off. Thank you for updating the firmware to support this remote!
I bought a second one of these fans and wanted to report back. It still doesn’t pick up the remote but I was again able to manually add it with the steps I listed above. In my post where I laid out the steps to add it.
That’s interesting, @ThirteenTX.
I moved to a new house that has 6 fans with this remote.
They were all able to be detected and set up automatically.
I will say, one hiccup is the 6th one always seems to fail to be programmed on the Bridge with the other 5, so I program that one to a different Bridge and it was automatic / painless on the alternative Bridge. (And yes, they’re physically side by side)
On this one I flipped the middle two dip switches just to have them be different than the one I have in my office. When I press the buttons on my remote though it comes up with a different device that has up and down lights and none of the commands work.
@merck - is there anything you’d like to have @ThirteenTX or me try, or test, to help make this template any more solid?
Or is it pretty much as good as you expect, and the different setup challenges are best mitigated by customers on a case by case basis?
Just wondering if the older bond models are ever going to get this firmware update? I have an original unit and the latest firmware it shows me is 2.15.8.1 I have the fan working somewhat reliably with it the main issue is that when using a Z-wave switch to turn the light on it takes somewhere between 11 and 26 seconds to complete which is unacceptably long. I’ve tried this through smartthings as well as hubitat with similar results. Would a new Bond improve performance?
You could try the Beta channel of firmware, as it has some improvements on lag recently.
@residualimages I am having massive trouble installing this remote and keeping it working. Have there been any updates on this?
@ThirteenTX How has your experience been long-term?
Edit: This is also with the Ashby Park 52" fan and I also observe the fan receiver crashing.