Fireplace listed as "not compatabile" but is it?

I’ve got a FPX fireplace with an RF remote. The FCCID is T99058404300. When I type it into the compatibility dialog it says “not supported”, but looking up the FCCID it transmits on 315MHz, which is in the range of compatibility for the Bond Bridge.

What’s your take?

Welcome to the forums

If you talk to Support, they may have more details (could be an encryption / protocol BOND doesn’t yet support).

Probably a quicker response there than on the forum for this kind of question - though I wish I could help!