My fan’s remote shows up in fcc id search but when i add the fan to bond bridge it gives me 2 options to choose the remote which are completely different.
Whats the solution here ?
No, i dont want to manually record it as it has one button for speed toggle and your system isnt smart to understand that.
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That looks like a later version of some remotes I use with Bond Bridges, and those I use are under a Bond template of RCF217, giving me all the functions on my (older) version of the remotes.
Have you tried either / both of the suggested templates when initially configuring? Are either of them working, partially or fully?
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Yes i tried the suggested ones from the list, they both have different fan speeds and light does not work.
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Some of the manuals for that remote (though the FCC ID shows multiple varieties) mention speeds “1-6”; is that what your fan model supports?
Note that the community forums here are pretty handy (and Bond staff do come through when able), but real-time assistance from official Bond Support should be available in the app during business hours, or via opening a ticket via email ( customerservice@olibra.io ).
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Thank you for pointing the support structure. I thought this forum was the only support option.
Thank you again, i will email bond.