I have another SkyTech fireplace (1001-A) which connects just fine. But the SKY-4001 just won’t. I hold it within 2 feet of the Bond Hub and nothing for the whole 30 seconds… I tried clicking at intervals, long presses… even tried several of the advanced options… no go.
Any tips?
Remote FCC ID on the 4001?
And/or pictures?
(Does it look like the same remote as the 1001-A?)
The one on the left works and the one on the right does not. As I’m a new forum user, I’m allowed only one image upload so I’ll post the front side next post.
Thanks, @MicDunDee -
Looks like the 4001, which isn’t working, operates within the possible RF range of Bond Bridges, using 433.92 MHz (based on https://fccid.io/K9L-4001THTX).
However, something about this remote does make Bond list it as incompatible - maybe it uses a different modulation, or some very strange packets.
You can ask via Chat in the Bond app during business hours, or via email to customerservice@olibra.io, if this remote is expected to ever gain compatibility on Bond Bridge or Bond Bridge Pro hubs.
