Unable to pair Dooya remote with Bond Pro Bridge. No second jog after pair button engagement

Can’t get the pair process to result in a second jog of the shade while using the iOS app. Attempting 4 different shades and in the case of two of them they show up in the app after add device, with unsuccessful pairing. The icons show green icons in the upper right, however do not control the shade. Bond is 5’ from the first shade. What procedure should be followed to get the pairing process to complete? Is there a minimum power supply size required for the BOND? If under-powered would that cause an issue. The BOND has connection through ethernet, but the process has been attempted via wifi as well.