SelectBlinds Roman Shades

I just received a pair of “Coastal Roman Shades” from SelectBlinds. They came pre-programmed to a single remote controller on channels 1 and 2. The physical remote works fine. Photos of the remote attached.

But I’m having a lot of problems making it work with the Bond Bridge (I bought it through SelectBlinds, so it’s technically the SelectConnect bridge).

First problem is that the connect code 765537 actually has three variants when adding a new device. See attached screenshot. Which one should I pick?

Second problem is it seems that none of those three options work! When the app test me to test communication by sending an opening or closing command, my shades don’t react.

I managed to use the “record command” feature in the app and I think I narrowed down the possible protocols to BY-305 and BF-305 (with a bit of reading on the internet). But I’m not sure. This leads to the third problem, which is that they seem to be able to open and close my shades, but the stop button down work!

Hoping this crowd has some insights!!

My pleated shades from Selectblinds uses the BOFU motor. I had to pair the blind to the bridge using the pairing button on the motor. I selected the BOFU in the list for pairing, on mine it was the first selection, not the TDBU.

My remote is the BY-305, it is a 5 channel remote.

I still have occasional issues with the preset position. If youput the blind in a group by itself a preset button appears.

Hope it helps.

Yes, I seem to have a similar experience. It turns out to all be a signal strength problem. Once I moved the bridge to the same room, things were pairing correctly.

In the attached image, you see the bridge (with its blue lights) located in a hallway that is very central in the house. In the same picture, you see my “window” shades about 15 ft away. You can see the antenna on the shades is sticking as far out as possible. But the bridge does not work even at this distance!

My house is only 1200 sq ft, which is well within the bridge’s spec coverage of 2500 sq ft. By comparison, the physical remote control works from across the house, at least twice or three times the distance of the bridge!

I’m wondering if I have a defective bridge! Is there a way to verify the RF power it is emitting?

Both sales and support have ignored this observation of the limited range issue despite my trying to follow up for a couple of weeks now. It’s disappointing since I was hoping to outfit the rest of the house with motorized blinds.