SelectBlinds Help

1

Hit a brick wall with Select Blinds customer service. I purchased a Select Blinds automation bridge - is this still based on Bond hardware/software as previous Select Blinds bridges were? Very little information on Select Blinds anywhere… Does anyone know how to connect to Google Home for automation? There does not appear to be a Select Blinds service to add in the same manner as e.g. Hue or Wyze.

Matter pairing also seems to be non-functional, but that’s a different problem.

2

SelectBlinds currently has two bridge offerings:

  • SelectConnect Bridge (BD-920-SLBD) — This is essentially a Bond Bridge customized for SelectBlinds. It works with the Bond Home app and connects traditional RF-controlled motors that SelectBlinds historically carried.
  • [new] SelectBlinds Automation Bridge — This is a new offering from SelectBlinds that connects their new shades which use a new proprietary technology. This works with a new app from SelectBlinds (https://play.google.com/store/apps/details?id=com.selectblinds.automation&hl=en_US).

Now, if you have both Bridges, or if you just prefer to use the Bond Home app or our integrations, we can offer you this:

On the latest SelectConnect Bridge (and Bond Bridge) firmware (v4.27.50-beta), you can integrate with the SelectBlinds Automation Bridge, bringing in those motors and giving you all your shades in a single app (Bond Home).

If you give this a whirl, please let me know!

3

Thank you for the response - at this point the SelectBlines Automation bridge appears to be pretty nonfunctional. I’ll try to get it working.

Any advice on how to get select blinds out of ship mode? The three button press does not work on 3 or of 5 blinds shipped. Select blinds don’t appear to have viable troubleshooting guides anywhere. Customer service, while pleasant enough, is not helpful. Would rather not get more blinds shipped.