Pairing Bond Bridge with Ashti Blinds

We recently had installed roller shades from a company called Ashti Blinds (ashtiblinds.com). They claim they make their own blinds, however, the motor and remote may be aftermarket. I asked repeatedly, but they will not disclose the names of the motor/remote manufacturers. I tried to pair the blinds with Bond Bridge (BD-1000) using most of the likely options, including the generic “other”. In the “Other” mode, when I paired the “up” direction with (or the “down” direction), bond bridge status light turns green momentarily and there is a message saying that the command was captured. However, when I press the icon for the command (Up or Down), the blue light blinks but nothing happens with the blinds. How do I pair my blinds with Bond Bridge? The remote that was supplied is a touch remote with the front only having a Up, Stop and Down arrows besides a small blue led indicator slot. On the back, the model is listed as PE5101. It takes 3V (CR2430) button battery. Other information listed is ≤20mA 433.92MHz.

Any help is greatly appreciated!

Thanks,
Sury

Anybody with a solution? Pictures of the touch remote for the blinds attached, if that is of help. Thanks in advance!
Sury

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Can you check if there is an FCC ID in the remote control inside the battery slot or any indication in the motor that may help us identify if it is already supported?

Please try any info you can find here: Supported Devices | Bond

Thanks!

I reached out to the remote manufacturer (brand POYAL, Zhejiang General Light Curtain Co, Ltd., China PE5101 Electric Blind Controller Manufacturers Suppliers Factory - Custom Service). They wrote back saying that their FCC ID is 2A839. I looked up the FCC site, PE5101 (single channel) is not listed, but PE5201 (multi-channel) is listed. https://apps.fcc.gov/oetcf/eas/reports/ViewExhibitReport.cfm?mode=Exhibits&RequestTimeout=500&calledFromFrame=N&application_id=rMTOMVQjfOQVScT8USY8xQ%3D%3D&fcc_id=2A839-PE5201.
Would this be helpful in figuring out how to pair with Bond Bridge?

The info you provided helped me to ask the remotes team, but unfortunately, we have no info about this remote control or this FCC…

Do you know if we can buy this remote control in the US? If you have a buy link that would be great!