My motorized shades have a preset option using long stop button hold. I think the preset option in the bond app couldn’t pick up this command. Is there a way for the preset button to learn the long stop button hold?
It depends on the device.
Some devices keep sending the same signal for X seconds and the receiver does something special (preset position in this case) once X continuous seconds of the signal have been received.
This can potentially be addressed via this.
Other devices actually change what signal they are sending (a PRESET command in this case) if the remote button is held for X seconds.
That can potentially be addressed via this.
I believe that @residualimages links can help you to make it work.
Another option is to send us more info about the remote over this form to suggest a remote control for support.
Good to mention that there is no time estimate for adding the remote as fully supported right now.
https://forms.gle/1qQ7XLFfrhHLKjoX6
(You can check here if the remote is supported or not)