Fan just disappears

BETA
1

I don’t know if this has to do with beta firmware or app. But every once in awhile my ceiling fan device disappears ((not smart by bond) and I have the older bridge model). It just isn’t listed and then I go through and try to readd it. It never works and then I’ll check it hours later and it’s back.

Any reason why that’d be?

2

Not sure offhand why that’d happen, as there’s no known issue that’d cause this, but I could probably help diagnose it if I looked into what’s going on with your Bond Bridge. I’ll PM you for details.