Bond Bridge Pro Ethernet Connection Problems

1

Hello,

I have a BD-1750-PRO and I have been recently having connection issues when connected via ethernet (POE and non POE). Essentially, the device loses connection frequently, and I am forced to reboot the device to restore connectivity. The only way that I can achieve solid connectivity is via wifi. Bond support sent me a replacement device and the issue still occurs on the new device. This leads me to believe this is software related. Any ideas? I am running the latest stable build as of 2/5/2025.

Thanks!

2

Try replacing the Ethernet cable as that could be the issue. At least you can rule that out of the problem continues to happen

3

Thanks very much for your suggestion. I’ve tired different ethernet cables, as well as changing the port on the switch. I’ve also tried directly connecting to the switch.

4

Sorry. I was hoping it was something simple and you hadn’t mentioned swapping out different cables

5

Please don’t apologize! Any suggestion is valuable! I appreciate the time you took to respond. Interestingly, I just updated to the beta firmware (v4.13.2-beta) and things seem to be stable now on ethernet. Knock on wood…

1 Like
6

I’ve had intermittent Ethernet connectivity problems too, and on two different Bond Brodge Pro’s. I’ve had to reboot the Bridge sometimes. Sometimes the ring on the Bridge is unlit, sometimes not. I just installed the latest firmware, and hope that helps.

7

The firmware update didn’t help for me after all. Ethernet dropped again. Went back to WiFi.

8

@merck , is there a list of different routers or PoE switches that are known to have challenges with Pros?

9

@merck For what it’s worth, the issue started happening around December. It was stable on PoE before that. Thanks in advance for your help! I am running Ubiquiti PoE switches.