Bummer. Sounds like it’s crashing on boot. Something in the Bridge’s database may be triggering it.
Recovery
To recover (“unbrick”) the Bridge, perform a “rescue reset”:
- Unplug USB.
- Use a pokey thing to hold down the little reset button.
- Plug in USB.
- LED ring blinks white for ~5 sec then goes solid RED.
- When RED, release the reset button.
This does require either exceptional dexterity, some books to hold down the Bridge in place, or two people.
Now, the Bridge is back on its original firmware it got in the factory, and all data has been wiped. If you have an older unit, it will be on v2.5.2 firmware, which can be tricky to get connected to Wi-Fi. You may need to use the WebGUI as described above. Once connected to Wi-Fi, it may automatically update to v2.17.xxx and then you can update back to stable.
Finally you can restore from a backup, if you made one.
Helping us Figure it Out
Fastest way would be for you to send us your .bbackup file which is generated when you make a backup from your Bridge. This should allow us to reproduce the issue you’ve experienced. We’d restore the backup to a Bridge on our desks, and hope to see the same failure.
On iOS, the .bbackup file can be found in Files > On my iPhone > Bond > backups.
Also glad to get on a Google Meet at your convenience.