To give you an idea of our setup we have 2x ceiling fans + lights in our living room connected to a Z-wave relay and a Bond bridge, both connected to Samsung SmartThings hub. The Z-wave relay came installed in the house when we purchased it. Since the only level of control was on/off we added the Bond bridge for finer control of the settings (dimmer, fan speed, etc).
We consider the Z-wave relay as the “master” switch so we leave it on and use SmartThings for the day to day control of the ceiling fans + lights. The dimmer functionality isn’t available in the SmartThings app for some reason so we us the Bond app on the rare occasion when we need to dim the lights (we usually keep them on at the brightest level).
Last night my wife used the SmartThings app on her phone to turn off the lights. The lights turned off but in the app it showed that the lights were still “on”. This has happened before and I’ve usually been able to fix this by turning the master Z-wave relay on or off to sync the lights to what was being indicated in the app. But last night I went to bed before my wife so she decided to fix the issue herself by messing with the Bond app. I’m not sure what she did but now none of the lights will turn on although all the fan settings work. I’ve tried removing the ceiling fan and adding it back to Bond and SmartThings but that hasn’t fixed it. The strangest thing is the original remotes for the ceiling fans won’t turn on the lights either.
Any ideas what happened and how to fix?