Noticed this evening all bond devices showing offline in Home. Opened the app and bridge could not be sync’d. Tried factory reset, bridge cannot be found via Ethernet or WiFi. Seems completely bricked for no reason.
Any ideas?
Possibly the power supply. Does the light ring light up?
Yes. The white light comes on briefly. If I hold reset, I get green ring but no WiFi or Ethernet connection.
Odd. Did anything change on your network? If the ring is going green that means power is good and the system is booting up, so it should be able to function on WiFi and or Ethernet. (Have you tried our support team?)
The hub never advertises the setup Wifi. Its like it fails to completely boot.
I am chatting with support now.
Hey Steve, were you able to get a resolution?
Support said they would issue an RMA to have the unit replaced. But having tried a second power adapter, the hub seems operational. I had to re setup all my devices which was inconvenient but at this point it seems to have been a result of a bad AC adapter.
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