Bond will not sync with iPhone

My Bond has been working fine until recently. It quit syncing with my wifi network. My only option is to remove device. Is that what I need to do?

I’ve unplugged the device and re-booted.

What color is the light ring? Solid blue = connected. Spinning blue = on wifi, got ip, no cloud. Ramping blue = trying to find wifi and get ip. Orange = timed out.


I’d recommend reaching out to our awesome support team via the Help section of the app.