Use the “Trust State” option in the Device Settings screen.
I just posted an answer to @appelm about this sort of issue. This occurs with some raw-recorded remotes (where we don’t have it in the database), because by default Bond Bridge just sends a 0.6s transmission.
See: Need to hold/repeat RF signal for a few seconds - #2 by merck
Please let customerservice@bondhome.io know. Send your email address used as a login, and your Bond ID.