Yes I am on Beta 13. Also I downloaded BOND Home from the app store as I never found it on Testflight. Another thing my Beta account isn’t working can you provide me my info for that or can I just use my regular account? Thanks.
UPDATE: I installed BOND Home on a iPhone with an older IOS it installed, I was able to add the bridge, but then the problems came.
All fans on that bridge didn’t show up, and had wrong and multiples of the same command.
When I tried to add a fan I got to the last portion where you save it and got error
On the iPhone the image was rendered wrong and offset so no way to save it.
Below are screen shots.
All fans even ones discovered by BOND Home no longer function with Alexa.
Do I have to uninstall the original BOND app? I ran discovery in Alexa nothing new. All buttons on the app work and activate BOND Bridge. Do I have to remove all BOND related switches in Alexa and try discover again?
This screenshot below shows offset notice dimmer button is on edge and cut off.
“Cloud” device migration is currently not implemented. So any of your devices that live on our cloud will be lost, but should be immediately recoverable with a recording. This “migration” feature should be done sometime next week.
The mobile team is investigating these issues now.
And this is using the new Alexa skill (also named “Bond Home”), right?
We’re working to solve the iOS13 issue as well. We will likely need the app to ask for the location permission to do so.
Yes I am using the BOND Home app and I have the BOND HOME skill enabled. The Alexa discovered the devices and Alexa says OK but BOND doesn’t blink. I had removed all the old BOND skill devices do I have to remove the old BOND app? And I have even tried unplugging the BOND.
Here is a major problem I am having.
Named fan “Office Fan” Location "Office. But when I say “Alexa set office fan to 20%” Alexa responds with there are other items named similar. Rename. I also found many duplicate office fan devices even with them being removed and discovered. The old BOND skill is disabled and the BOND app removed. Below is a screenshot of the problem.
Try “forgetting” all the Office Fans. – That may have been an issue with the Bond Bridge skill, but the Bond Home skill should not create duplicate devices anymore.
UPDATE: I went into the Alexa app and removed all the devices shown except the first two or newest and now the fan functions perfectly. OK this worked, but it doesn’t solve the root cause. But either way a quick fix until I say Discover my devices.
UPDATE 2: After removing the duplicate devices in Alexa app, it worked, but overnight the additional duplicate devices showed up again.
@marcio My BOND Will not update to 2.7.4 it is on 2.6.36. I have to ask if there is a BETA version of BOND HOME on TestFlight? I never received the invite for the BOND HOME on TestFlight.
I have installed the new Beta BOND HOME and updated firmware. When I opened the new app I found six duplicate office fans. I deleted 5. The one Office fan no longer responds. Alexa says Office fan is not responding. I have rebooted the hub but still no response. It does work via the app, but not via Alexa.
UPDATE: I found that when I removed the duplicate devices from the BOND Home app, there was still duplicate in Alexa. I deleted all and discovered devices. Only one of the devices was found. I again deleted then discovered and now working.
