Degraded Range?

1

I’ve been using a Bond (BD-1000) to control the ceiling fan in my bedroom for about a year. I communicate with the bond via the Rest API from my automation system, and trigger these behaviors from my universal remote control.

The bond was about 20 feet from the fan and working 100% of the time for a year and suddenly became very unreliable. Maybe 10% of the commands made it to the fan. There was no difference when operated via the phone app either, so it wasn’t API related. I moved it to a new location about 8 feet from the fan, and it’s back to working 100%.

Is there any reason that the RF range would degrade over time? I don’t have any new RF devices in the house, no new WiFi access points, etc.

2

Anecdotal evidence from my end hasn’t shown any range issues / changes.

Are you still noticing the issue? I think you were going to try a recent firmware update to see if that helped.

3

It turned out that the firmware update I saw was for the pro, not my device. I’m on v3.8.4, which it reports as the latest.

I haven’t experimented any more with positioning, but I will. The bond was on a high shelf fairly close to the height of the fan body. Maybe the height or direction was problematic - but it’s odd that it worked for a year in that location with no issues then became completely unreliable.

4

Pretty strange. Maybe someone from the staff will drop by and have an idea of what could have happened.