Ok, lets do this.
What WiFi security protocol are you using?
Asus Rapture GT-AC5300 Tri-band WiFi Gaming router for VR and 4k streaming, with quad-core processor, gaming spot, AiMesh for mesh WiFi system, WTFast Adaptive QoS and AiProtection network security. All smart home devices in my home (Alexa, Garage Doors, etc) are connected too their own “network” using the WPA2 protocol. In addition I use AiMesh with 3 additional Asus AC1900 WiFi Dual-band 3x3 Gigabit Wireless Routers stationed through the house (the closest being about 15 feet from the BOND unit).
Where is the BOND in relation to a WiFi access point?
The unit is located exactly in the center of the first floor (2 stories). The “closest” unit would be either a closet 15 feet away OR right above on the second floor about 10 feet away. (For the record, I’ve move it ON TOP of the router, 1 foot away, 2 feet away, 3 feet away, 4 feet away, etc. I have ZERO issues with it the 3-4 days it works every time I get it set up)
What kind of devices are you controlling, and via which method (IR or RF)?
6 Harbor Breeze fan/light kits with wireless control units (RF). The are stationed equally around the house, with the closest being 15 feet away with a clear line of sight.
I wouldn’t consider myself an IT novice. I also maintain a 36TB server in my home with an Xbox OneS on each of the 12 TVs that I use to stream my media off the server throughout the home. EVERYTHING else in my house is already controlled through Alexa (all door locks, all the other lights, TVs, security cameras that display on any of the TVs or the EchoSpot/Shows, etc). I followed all the instructions setting it up. When it fails, I AGAIN follow all the instructions. With EVERY unit I’ve owned so far, setup is a snap. THEN the VERY FIRST TIME the internet goes down it disconnects and refuses to reconnect (mind boggling in-of itself, as EVERYTHING else I own automatically reconnects?). No problem, run the quick reestablish connection instructions. EVERY TIME it gets down to the three orange bars. Contacted IT the first time, “Sorry, 3 orange bars means return it right away…nothing we can do” (I returned them to Amazon vs the company, as Amazon sends me a new one the next day vs. 4-5 days…as if this isn’t enough of an inconvenience having to spend 2-3 hours setting it up again?). So after the first time, why bother contacting them again once I get the 3 orange bars…I ALREADY know the answer? So instead, I’ve been fighting through it. It’s not really true that it’s bricked when you get the three orange bars…if you’ve got 2-3 hours to waste and are willing to COMPLETELY REDO setup you can usually get it to reconnect (have to factory reset the unit, 20-30 times).
I WANTED to love this thing. I “invented” it in my brain 4-5 years ago when Alexa first came out (obviously it’s a shame I’m not an electrical tinkerer, or I’d have build my own and be BOND THE RIGHT WAY right now). It would have saved me $800-900 through having to buy individual light bulbs to make them smart (can you think of anything stupider? Just MAKE THE DEVICE CONNECT TO ALEXA, then you don’t have to buy $40 light bulbs every time one dies…they don’t last 10-30 years as they claim! Really, what you want to do is control it at the electrical box. That way you can control every individual outlet, but I digress).
So, where’s my solution? Show me the way Obi Wan Kenobi!