# Using Alexa requires a power cycle every time **URL:** \ **Category:** Integrations\ **Created:** [October 4, 2020, 8:01pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899 "2020-10-04T20:01:47Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![BrianAMartin221](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@BrianAMartin221](https://forum.bondhome.io/u/BrianAMartin221)\ **Post date:** [October 4, 2020, 8:01pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/1 "2020-10-04T20:01:47Z")
So my Bond bridge has been working flawlessly by itself for a few months, I am always able to control 2 fan units I have inside the app and also HomeKit thanks to Homebridge. But using Alexa has been unstable for a little over a month, I’ll try a Command, get no response. Power cycle the bridge which I have now put on a smart Outlet as going to my rack each time is cumbersome,. After the power cycle Alexa seems to work for at least an hour, next command I try with Alexa requires another power cycle. I have tried removing the Alexa skill, re-discovering, and all of that over a dozen times. No matter what only the power cycle seems to solve the issue. Is this a known issue? Per the Bond App I am on firmware v2.14.5 Let me know if there’s any other useful information I can provide. ---
**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\ **Post date:** [October 4, 2020, 8:24pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/2 "2020-10-04T20:24:26Z")
I don’t know as I don’t use Alexa - but that’s eerily similar to [this post](https://forum.bondhome.io/t/state-of-the-alexa-skill/). ---
**Author:** ![BrianAMartin221](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@BrianAMartin221](https://forum.bondhome.io/u/BrianAMartin221)\ **Post date:** [October 5, 2020, 12:28am UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/3 "2020-10-05T00:28:08Z")
Ah man I thought I searched for it, thanks for the link! ---
**Author:** ![BrianAMartin221](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@BrianAMartin221](https://forum.bondhome.io/u/BrianAMartin221)\ **Post date:** [October 6, 2020, 1:42pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/4 "2020-10-06T13:42:28Z")
I am using the provided USB power brick so I don’t think that’s my issue. ---
**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\ **Post date:** [October 6, 2020, 4:03pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/5 "2020-10-06T16:03:11Z")
Well, darn. Was hoping that was a recurring theme. I’ll hope some of our Alexa friends stop by - or maybe @jacob can tell us if something has been “off” with Alexa back end or vendor-to-vendor things recently. Does your Bond serial number start with A/B, or ZZ? ---
**Author:** ![BrianAMartin221](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@BrianAMartin221](https://forum.bondhome.io/u/BrianAMartin221)\ **Post date:** [October 6, 2020, 5:06pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/6 "2020-10-06T17:06:56Z")
My Bond S/N starts with ZZ. ---
**Author:** ![borski](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/borski/32/462_2.png) [@borski](https://forum.bondhome.io/u/borski)\ **Post date:** [October 9, 2020, 6:08pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/7 "2020-10-09T18:08:18Z")
I have exactly the same issue. Also ZZ ---
**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\ **Post date:** [October 9, 2020, 6:22pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/8 "2020-10-09T18:22:03Z")
@jacob / @endy - thoughts? (Can’t remember if you get involved in integrations or not, Endy) @borski / @BrianAMartin221 - have you submitted a ticket or talked with normal support channels for the Bond team? I love the forums too, but the staff has reminded us a couple times that timely resolution isn’t guaranteed here, and in many cases, support may be able to assist more quickly. ---
**Author:** ![BrianAMartin221](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@BrianAMartin221](https://forum.bondhome.io/u/BrianAMartin221)\ **Post date:** [October 29, 2020, 6:01pm UTC](https://forum.bondhome.io/t/using-alexa-requires-a-power-cycle-every-time/1899/9 "2020-10-29T18:01:01Z")
I actually waited on submitting a ticket and the most recent firmware update seems to have fixed the stability.