So we just purchased a Hampton Bay ceiling fan from HD a couple weeks ago which was bundled with the BOND Home device. Setup was remarkably easy and had it integrated with Google Home for voice control in no time at all. We have an older Hampton Bay in the living room that it works on as well.
But now, without any changes, it no longer works reliably on our new fan in the master bedroom (the one we just purchased). The voice controls don’t work, and when I use the BOND app directly it will sometimes work, often after hitting the buttons several times. Same with the fan control. Each time I hit it I can see the blue light flash on the BOND Home device but then nothing will happen.
And here’s the catch… The remote control that came with the fan works 100% of the time, and the BOND app still controls our older ceiling fan in the living room flawlessly.
So the problem is with the BOND Home device, right?
Thanks in advance.