# Smartthings, Bond and Hunter Fan problem

**URL:** <https://forum.bondhome.io/t/smartthings-bond-and-hunter-fan-problem/1563>\
**Category:** Integrations\
**Created:** [June 16, 2020, 5:35pm UTC](https://forum.bondhome.io/t/smartthings-bond-and-hunter-fan-problem/1563 "2020-06-16T17:35:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![fernandoradi](https://avatars.discourse-cdn.com/v4/letter/f/ecd19e/32.png) [@fernandoradi](https://forum.bondhome.io/u/fernandoradi)\
**Post date:** [June 16, 2020, 5:35pm UTC](https://forum.bondhome.io/t/smartthings-bond-and-hunter-fan-problem/1563/1 "2020-06-16T17:35:06Z")

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Hi guys,

I think the situation I’m going to mention and the problem I already posted here ([Hubitat, Bond and Hunter Fan problem](https://forum.bondhome.io/t/hubitat-bond-and-hunter-fan-problem/1560)) are related and I hope you can help me out.

I have 3 Hunter Fans ([https://www.hunterfan.com/products/ceiling-fans-symphony-with-led-light-54-inch-fam720](https://www.hunterfan.com/products/ceiling-fans-symphony-with-led-light-54-inch-fam720)), when added them to bond I used the IN2TX45 option, here are the screenshots from the app and the remote control.

 ![Slide1](https://us1.discourse-cdn.com/flex019/uploads/bond1/original/1X/4bcc904425ff8224ec02cf5f9dbe1abeda0739f7.jpeg)

I connected the Bond to Smartthings following Chris’s post from here ([https://community.smartthings.com/t/smartthings-bond-support/165134/39](https://community.smartthings.com/t/smartthings-bond-support/165134/39)) and I have it imported on Smartthings, here is how it looks:

 ![Slide1](https://us1.discourse-cdn.com/flex019/uploads/bond1/original/1X/40d5de971a0e1ebcdb3e53a64ce810fb5400f259.jpeg)

What works OK:

- All options from the Bond App (lights On/Off, fan On/Off, fan speed and winter/summer switch). The fan’s manual shows the fan has 4 speeds and looks like the fan cycle them every time I push the speed-up or speed-down.
- When the fan is in “off” or “low” the light and the winter/summer switches work OK from the Smartthing’s app.

What doesn’t work:

- Smartthings app doesn’t show 4 speeds, only shows 3: low, medium and high
- On the Smartthings App I can change the fan speed to “low” but if i select “medium” automatically changes to “high”
- Once is on “high” on the Smartthing, I lose all control of everything on both Bond and Smartthings apps and I have to rely on the fan’s remote control.

Any idea what could it be?

Thanks a lot,

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**Author:** ![jacob](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/jacob/32/312_2.png) [@jacob](https://forum.bondhome.io/u/jacob)\
**Post date:** [June 17, 2020, 6:02pm UTC](https://forum.bondhome.io/t/smartthings-bond-and-hunter-fan-problem/1563/2 "2020-06-17T18:02:23Z")

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> [@fernandoradi](#):
>
> Smartthings app doesn’t show 4 speeds, only shows 3: low, medium and high

I can speak to this one. If I remember correctly, when we built the SmartThings integration, only 2- and 3-speed fan controllers were available. I’m looking now, and there is a 4-speed controller available, so I’ll add it to our roadmap.

> [@fernandoradi](#):
>
> - On the Smartthings App I can change the fan speed to “low” but if i select “medium” automatically changes to “high”
> - Once is on “high” on the Smartthing, I lose all control of everything on both Bond and Smartthings apps and I have to rely on the fan’s remote control.

This is very odd! If you’d like, PM me your Bond’s serial number and I’ll take a look.

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**Author:** ![fernandoradi](https://avatars.discourse-cdn.com/v4/letter/f/ecd19e/32.png) [@fernandoradi](https://forum.bondhome.io/u/fernandoradi)\
**Post date:** [June 17, 2020, 7:24pm UTC](https://forum.bondhome.io/t/smartthings-bond-and-hunter-fan-problem/1563/3 "2020-06-17T19:24:21Z")

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Hi Jacob, the serial number is: ZZDD35101

Thanks a lot,

Fernando