# Problem linking ThreeSixty Ceiling fan to Bond Bridge Pro

**URL:** <https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436>\
**Category:** Devices\
**Created:** [April 12, 2025, 8:38am UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436 "2025-04-12T08:38:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Icarus](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@Icarus](https://forum.bondhome.io/u/Icarus)\
**Post date:** [April 12, 2025, 8:38am UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/1 "2025-04-12T08:38:46Z")

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I’m having no success learning a ThreeSixty ceiling fan. I’ve pulled apart the remote to try to identify what frequency oscillator is used. I can read a code but that hasn’t helped.

Any suggestions gratefully received.

Remote circuit board markings - Carewellfans 71T-6S 20210407  
Surface mounted Oscillator component - HY9.84375G

No FCC id’s to be seen.

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**Author:** ![merck](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/merck/32/1238_2.png) [@merck](https://forum.bondhome.io/u/merck)\
**Post date:** [April 12, 2025, 10:02am UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/2 "2025-04-12T10:02:53Z")

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Is there a model name or number for the fan There’s a possibility that it’s a smart fan with our tech inside. Do you see a “Bond Config” WiFi network?

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**Author:** ![Icarus](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@Icarus](https://forum.bondhome.io/u/Icarus)\
**Post date:** [April 12, 2025, 10:57am UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/3 "2025-04-12T10:57:18Z")

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The fans are called Delta DC 56" (DEL56MW) by ThreeSixty fans. I have an existing unit that works successfully with my Bond Bridge Pro. However, that model was from a couple of years ago. They have changed the remote handset for the latest models of the Delta 56" (left remote = old, right remote = new).

I don’t see a Bond Config wifi network.

 ![Old and New remotes](https://us1.discourse-cdn.com/flex019/uploads/bond1/original/2X/2/2ab08773f982bc44e5a4cb72699c693355e31e62.jpeg)

 ![IMG_2452](https://us1.discourse-cdn.com/flex019/uploads/bond1/original/2X/8/81da37dee04b7ce00ea4d772fc6dd710115e6a4d.jpeg)

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**Author:** ![Ericpg](https://avatars.discourse-cdn.com/v4/letter/e/f4b2a3/32.png) [@Ericpg](https://forum.bondhome.io/u/Ericpg)\
**Post date:** [January 9, 2026, 12:17pm UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/4 "2026-01-09T12:17:13Z")

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I have the same issue, did you ever figure this out?

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**Author:** ![merck](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/merck/32/1238_2.png) [@merck](https://forum.bondhome.io/u/merck)\
**Post date:** [January 9, 2026, 7:51pm UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/5 "2026-01-09T19:51:12Z")

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can you share a photo of front & back of the remote of the fan in question? I’ll try to get the info on compatibility

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**Author:** ![Icarus](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@Icarus](https://forum.bondhome.io/u/Icarus)\
**Post date:** [January 10, 2026, 1:52am UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/6 "2026-01-10T01:52:53Z")

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Here’s some photos of the incompatible ThreeSixty Fans remote and control module. ThreeSixty sent me an old control module with the legacy remote that does work with Bond.

Unfortunately they have discontinued this practice, and going forward, their new fans appear to be on an unsupported frequency (2.4GHz?).

 ![360 Fans Pic 1](https://us1.discourse-cdn.com/flex019/uploads/bond1/original/2X/a/aff5147579bfa72397b28d9bae1c10dcf6e3a9b8.jpeg)

 ![360 Fans Pic 2](https://us1.discourse-cdn.com/flex019/uploads/bond1/original/2X/b/b0b46a73a8d2c628d424d1f3ef9cc20b4acbcac2.jpeg)

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<div class="post-metadata">

**Author:** ![merck](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/merck/32/1238_2.png) [@merck](https://forum.bondhome.io/u/merck)\
**Post date:** [January 10, 2026, 3:39am UTC](https://forum.bondhome.io/t/problem-linking-threesixty-ceiling-fan-to-bond-bridge-pro/5436/7 "2026-01-10T03:39:34Z")

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Ah, the 2.4 GHz would make sense as why it doesn’t work with Bond. Best route may be to send 360 your feedback that you’d prefer their fans worked with Bond 😉
