# Need help with ceiling fans (FCC Remote ID provided)

**URL:** <https://forum.bondhome.io/t/need-help-with-ceiling-fans-fcc-remote-id-provided/3666>\
**Category:** Devices\
**Created:** [November 26, 2022, 1:56am UTC](https://forum.bondhome.io/t/need-help-with-ceiling-fans-fcc-remote-id-provided/3666 "2022-11-26T01:56:24Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\
**Post date:** [November 26, 2022, 2:47am UTC](https://forum.bondhome.io/t/need-help-with-ceiling-fans-fcc-remote-id-provided/3666/2 "2022-11-26T02:47:17Z")

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Thanks for the FCC ID! It helps the community folks like me, and the Bond folks if they stop by, identify potential gaps in Bond’s Implementations.

However, unfortunately with this particular fan, you’ve run into a hardware compatibility issue. Bond Bridges [do not have the hardware necessary to receive or transmit the “2.4 GHz RF signal” range](https://forum.bondhome.io/t/levelor-motorized-blinds/972/11).

The FCC ID you mentioned shows:

- Signal Modulation: GFSK
- Operation Frequency: From 2415 MHz to 2475 MHz

As far as the IR device, what are the details there?

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