# Google home showing fan offline but light working

**URL:** <https://forum.bondhome.io/t/google-home-showing-fan-offline-but-light-working/1430>\
**Category:** Google Home\
**Created:** [April 12, 2020, 3:15pm UTC](https://forum.bondhome.io/t/google-home-showing-fan-offline-but-light-working/1430 "2020-04-12T15:15:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Edward](https://avatars.discourse-cdn.com/v4/letter/e/90db22/32.png) [@Edward](https://forum.bondhome.io/u/Edward)\
**Post date:** [April 12, 2020, 3:15pm UTC](https://forum.bondhome.io/t/google-home-showing-fan-offline-but-light-working/1430/1 "2020-04-12T15:15:10Z")

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My fans have stopped working via google. Google Home is show the fans as offline. However the lights are fine and google can control them without issue.

Anyone have a thought on this. I restarted the Bond several times with no luck. Will I need to delete the bond from the google home and read it. It doesn’t make sense to me since the lights are working. I have three fans like this now.

Thanks

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**Author:** ![merck](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/merck/32/1238_2.png) [@merck](https://forum.bondhome.io/u/merck)\
**Post date:** [April 13, 2020, 5:26pm UTC](https://forum.bondhome.io/t/google-home-showing-fan-offline-but-light-working/1430/2 "2020-04-13T17:26:01Z")

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Are you using the V2 app, V2 firmware, and V2 Google Action (new Bond logo like the forums, not old one)? There was a problem just like you described with the V1 system.

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**Author:** ![apwelsh](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/apwelsh/32/313_2.png) [@apwelsh](https://forum.bondhome.io/u/apwelsh)\
**Post date:** [April 14, 2020, 12:12am UTC](https://forum.bondhome.io/t/google-home-showing-fan-offline-but-light-working/1430/3 "2020-04-14T00:12:09Z")

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I get similar issues with Alexa, Hubitat, and the Bond App. Apparently the Bond will lose connection to the cloud service, but it will still work in a limited state. The status LED ring on top will not show the Bond is offline, but if you power cycle the Bond, everything starts working again.