# FCC ID : 2AAZPFAN35TI is it supported?

**URL:** https://forum.bondhome.io/t/fcc-id-2aazpfan35ti-is-it-supported/2685
**Category:** Fans
**Created:** [August 24, 2021, 1:34am UTC](https://forum.bondhome.io/t/fcc-id-2aazpfan35ti-is-it-supported/2685 "2021-08-24T01:34:23Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Sharky](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@Sharky](https://forum.bondhome.io/u/Sharky)
#### Post date: [August 24, 2021, 1:34am UTC](https://forum.bondhome.io/t/fcc-id-2aazpfan35ti-is-it-supported/2685/1 "2021-08-24T01:34:23Z")

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Is this fan’s FCC ID supported?? 2AAZPFAN35TI  
I have been unable to make it work properly… even when I program the app and record the remote’s transmission up close (about 12 inches away)?

I waited 6 months to see if BOND would update the app to include this fan’s remote, but no luck.  
The good news is that I am happily controlling 3 other ceiling fans with Bond via Alexa with good results.

Please help,

Sharky

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<div class="post-metadata">

### Author: ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)
#### Post date: [August 24, 2021, 4:13pm UTC](https://forum.bondhome.io/t/fcc-id-2aazpfan35ti-is-it-supported/2685/2 "2021-08-24T16:13:41Z")

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You can check yourself if something is officially supported / known or not here:

> **[Home | Bond](https://bondhome.io/supported-devices/)**
>
> Olibra is the company behind Bond. We are a team of entrepreneurs, innovators, designers, and user advocates dedicated to making the smart home more meaningful and enduring. Our current focus is thoughtfully connecting certain often-overlooked...

That FCC ID you provided does not look like it is known in the Bond’s database.

FCC lists it as 303.875 MHz, so it is within a supported range; however, not all modulations / encryptions are supported.

You can always use the Support chat feature in the Bond app during business hours, or emailing [customerservice@olibra.io](mailto:customerservice@olibra.io), to get support (the forums here are not always the fastest to get a Bond staff member / official support, even though this community is great).
