# Device Missing from API

**URL:** <https://forum.bondhome.io/t/device-missing-from-api/1891>\
**Category:** Integrations\
**Created:** [October 1, 2020, 1:56am UTC](https://forum.bondhome.io/t/device-missing-from-api/1891 "2020-10-01T01:56:34Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![DanITman](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@DanITman](https://forum.bondhome.io/u/DanITman)\
**Post date:** [October 1, 2020, 1:56am UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/1 "2020-10-01T01:56:34Z")

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I’m working on developing an integration using the local API. I added my fireplace with the remote. The app recognized RFP21 and it worked great. However, calling the devices endpoint results in no devices.

curl --request GET ‘[http://192.168.1.52/v2/devices](http://192.168.1.52/v2/devices)’   
–header 'BOND-Token: removed for security

The result only shows the hash and no devices.  
{"\_":“7e74e0e1”}

If I add a second fireplace and have the Bond manually learn the commands everything shows fine and it shows as a normal device. What am I doing wrong? When I do select device RFP21 the I get a completely different interface that includes things like functions. When I manually learn the commands I can’t get it to display and learn things like “functions” HIgh or Low.

Any help would be great. Thanks

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**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\
**Post date:** [October 1, 2020, 9:40am UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/2 "2020-10-01T09:40:36Z")

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Other cases where the API doesn’t show the device have been instances where the remote template was a “cloud device” - a holdover from the days before BOND prioritized having local device control.

The fact that you tested and verified manual recording still works and that device is then accessible via API basically confirms it.

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**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\
**Post date:** [October 1, 2020, 9:48am UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/3 "2020-10-01T09:48:37Z")

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@jacob - is RFP21 moved to local in any of the beta firmwares / on the roadmap?

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**Author:** ![DanITman](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@DanITman](https://forum.bondhome.io/u/DanITman)\
**Post date:** [October 1, 2020, 12:38pm UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/4 "2020-10-01T12:38:44Z")

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@residualimages, thank you for replying. Your answers have been very helpful in getting a better understanding of what is going on. You’ve also confirmed I’m not crazy 🙂

My desired behavior is how it works in the bond app under RFP21. Here is the screenshot. You’ll see the fireplace has two functions.

> **[file.jpeg](https://drive.google.com/file/d/1RdiWBsRcEUI-E-BZUuCULjgjwswrEMN6/view?usp=sharing)**
>
> Google Drive file.

When I click on “High” the flame starts to turn up and it won’t stop until I click it again.

When I manually program this fireplace clicking on the “flame up” command only moves it up a tiny bit and I would probably have to click it 50 times fore the flame is on high. That is not my desired behavior.

Thanks again for the reply and I hope we can come to a resolution.

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**Author:** ![DanITman](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@DanITman](https://forum.bondhome.io/u/DanITman)\
**Post date:** [October 2, 2020, 4:43pm UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/5 "2020-10-02T16:43:32Z")

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Would it be better to submit a ticket on this?

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**Author:** ![rselover](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/rselover/32/544_2.png) [@rselover](https://forum.bondhome.io/u/rselover)\
**Post date:** [February 17, 2021, 8:02pm UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/6 "2021-02-17T20:02:18Z")

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@residualimages Any update on this? My ticket is basically the same

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<div class="post-metadata">

**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\
**Post date:** [February 17, 2021, 8:16pm UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/7 "2021-02-17T20:16:54Z")

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I am just an enthusiast with the rest of you. Bond Support staff through the website is the quickest way to get a ticket started, and hopefully an answer.

The occasional Bond staff coming through here from time to time are able to help as well, but I haven’t seen any updates in here from them.

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**Author:** ![rselover](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/rselover/32/544_2.png) [@rselover](https://forum.bondhome.io/u/rselover)\
**Post date:** [February 17, 2021, 10:38pm UTC](https://forum.bondhome.io/t/device-missing-from-api/1891/8 "2021-02-17T22:38:11Z")

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Oh word, my mistake. Been waiting for a response since escalation Friday
