# Can’t pair Somfy IO **URL:** \ **Category:** Shades & Blinds\ **Created:** [May 14, 2023, 9:54am UTC](https://forum.bondhome.io/t/can-t-pair-somfy-io/3935 "2023-05-14T09:54:19Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\ **Post date:** [May 16, 2023, 9:57pm UTC](https://forum.bondhome.io/t/can-t-pair-somfy-io/3935/5 "2023-05-16T21:57:44Z")
> [@Gotrag](#): > > This indicates to me that it did find a device to pair with, right? This screen doesn’t really tell us anything other than Bond _thinks_ it set something up. During Bond’s setup if the Somfy device fails at the step after the jog, from what I think I understand, the pairing failed - but Bond doesn’t really have a way to know that? You didn’t happen to either buy the house with these already installed, or get them used / open box / demo unit, did you? I recall this old post from a former Bond staff member: > [@Somfy Shade Groups Issue](https://forum.bondhome.io/t/somfy-shade-groups-issue/1443/2): > > Each receiver can only be paired with 12 addresses (whether that’s a physical remote channel or a Bond Bridge remote). Once it has that many, it will stop responding to the pair signal from a new remote. > > Since you seemingly only have 3 addresses paired with these problem shades (channel #14, channel #16, and the Bond remote that matches #16), this seems unlikely, but I have seen it from other users. Maybe the receivers were paired with quite a few other remotes before purchase? The community member in that thread [seemed to have success](https://forum.bondhome.io/t/somfy-shade-groups-issue/1443/5) after factory resetting the Somfy, setting up the physical remote, then setting up Bond. --- _[View the full topic](https://forum.bondhome.io/t/can-t-pair-somfy-io/3935)._