# Bond suddenly won't work with Google Home **URL:** \ **Category:** Google Home\ **Created:** [November 26, 2020, 2:04pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047 "2020-11-26T14:04:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ereidj](https://avatars.discourse-cdn.com/v4/letter/e/b5e925/32.png) [@ereidj](https://forum.bondhome.io/u/ereidj)\ **Post date:** [November 26, 2020, 2:04pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/1 "2020-11-26T14:04:29Z")
My Bond devices (two ceiling fans) work fine with the Bond App. For a few years now they’ve also been working fine with Google Home. Suddenly they have stopped working. The devices appear in the correct rooms in my Google Home app. But when I go to the devices (light or fan) it says that the devices are offline. When I try asking my Google Home to “turn on the light” I can see the commands for the light appear very briefly on the Home screen, before being covered up with the message that the light is not available, and that I might want to try setting it up again. - I have upgraded Bond to the 2.15 firmware - I have unlinked and relinked the Bond account in Google Home three times - I have manually removed the devices from Bond and re-added them - The devices work fine in the Bond app - The same thing is true for both devices - This only started happening yesterday Any ideas as to what I should do? Thank you! ---
**Author:** ![Jyooesq](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jyooesq](https://forum.bondhome.io/u/Jyooesq)\ **Post date:** [November 26, 2020, 4:56pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/2 "2020-11-26T16:56:35Z")
Came here for exactly the same reason, at least a year with no problems, tried everything mentioned above too, and google still shows my fans and fan lights as offline ---
**Author:** ![Mahhhky](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@Mahhhky](https://forum.bondhome.io/u/Mahhhky)\ **Post date:** [November 26, 2020, 6:15pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/3 "2020-11-26T18:15:16Z")
I can’t speak to the original cause, but if I assume your fix attempts are listed in chronological order, oldest to newest… You might want to try telling Google to “sync devices” A long shot maybe but is something you don’t seem to have tried. I’m basically wondering if the names/ IDs between Bond and GH are no longer aligned after you removed the devices from Bond then re-added, but didn’t force a refresh on the Google side ---
**Author:** ![ereidj](https://avatars.discourse-cdn.com/v4/letter/e/b5e925/32.png) [@ereidj](https://forum.bondhome.io/u/ereidj)\ **Post date:** [November 26, 2020, 6:30pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/4 "2020-11-26T18:30:17Z")
I have asked Google to sync devices a number of times, nothing has changed. I did it again just to be sure, no dice. Thanks for the idea though, I appreciate the response. ---
**Author:** ![Jyooesq](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jyooesq](https://forum.bondhome.io/u/Jyooesq)\ **Post date:** [November 27, 2020, 5:50am UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/5 "2020-11-27T05:50:44Z")
I have tried too, no change ---
**Author:** ![pcdoctor](https://avatars.discourse-cdn.com/v4/letter/p/8edcca/32.png) [@pcdoctor](https://forum.bondhome.io/u/pcdoctor)\ **Post date:** [November 27, 2020, 6:54am UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/6 "2020-11-27T06:54:07Z")
I’m having the same issue. ---
**Author:** ![ereidj](https://avatars.discourse-cdn.com/v4/letter/e/b5e925/32.png) [@ereidj](https://forum.bondhome.io/u/ereidj)\ **Post date:** [November 27, 2020, 12:31pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/7 "2020-11-27T12:31:55Z")
Given the other replies, I guess this is a systemic issue. Does the support team monitor these forums? Or should I be opening a trouble ticket with them? ---
**Author:** ![residualimages](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/residualimages/32/74_2.png) [@residualimages](https://forum.bondhome.io/u/residualimages)\ **Post date:** [November 27, 2020, 12:56pm UTC](https://forum.bondhome.io/t/bond-suddenly-wont-work-with-google-home/2047/8 "2020-11-27T12:56:13Z")
Forum is helpful, but not able to be timely. I’d agree with the suggestion to use official support channels (from what I saw on the website, support staff will be back in the office after yesterday’s holiday).