# Bond stays gray, will not reset to green or blue

**URL:** <https://forum.bondhome.io/t/bond-stays-gray-will-not-reset-to-green-or-blue/5348>\
**Category:** BOND Setup and Hardware\
**Created:** [March 2, 2025, 6:45pm UTC](https://forum.bondhome.io/t/bond-stays-gray-will-not-reset-to-green-or-blue/5348 "2025-03-02T18:45:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![merck](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.bondhome.io/merck/32/1238_2.png) [@merck](https://forum.bondhome.io/u/merck)\
**Post date:** [March 3, 2025, 8:38pm UTC](https://forum.bondhome.io/t/bond-stays-gray-will-not-reset-to-green-or-blue/5348/2 "2025-03-03T20:38:49Z")

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Hey Dan,

Sorry to hear about that situation. It sounds like one of the flash partitions is having trouble booting. I’d suggest trying a “rescue reset” which will go back to original firmware that shipped on the unit. Then you can try upgrading again:

> [@V3.19.x-beta Firmware for Bridges](https://forum.bondhome.io/t/v3-19-x-beta-firmware-for-bridges/4247/13):
>
> Bummer. Sounds like it’s crashing on boot. Something in the Bridge’s database may be triggering it. Recovery To recover (“unbrick”) the Bridge, perform a “rescue reset”: Unplug USB. Use a pokey thing to hold down the little reset button. Plug in USB. LED ring blinks white for ~5 sec then goes solid RED. When RED, release the reset button. This does require either exceptional dexterity, some books to hold down the Bridge in place, or two people. Now, the Bridge is back on its original firmw…

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